Big Bear Cabins at 421 Crane Drive, Big Bear Lake, California.

we stayed in Meadow lake Cottage let me start by saying that i rent a house every winter and summer but this time i let my sister take care of the trip and she did the reservations with this company when we arrived i did a walk through to check the house and take pictures of anything that was damaged or missing from the start it was not up to my standards up stair closet had no light (missing) master bedroom TV control had no batteries (missing) the TV in the living room has a big dark dent on it we found kids snacks in the couch's and water bottles under the couch's the refrigerator still had food inside and it also may need to be replace the dishes had to be rewash some sill had food on them inside the drawer where the utensil are kept had old food the chairs that are in the dinning and up stair feel like they are about to break overall they need to clean the house right when we did are clean up before taking off i was able to notice that no one has swept under the couch's in awhile and to top it off are cable and WiFi got cut off because it wasn't payed on time and last when i tried calling the number that is listed of the door so i could find out where to take the trash because they didn't leave any instruction no one answers

We booked the Pine Tree Cottage for Memorial Day. My family including my parents showed up and the place wasn't clean. Called her and she said she would send out a cleaning lady. They didn't get there for another 40 minutes. We waited until 10 before we could enter the cabin, which was nice. She stated that she would refund the $100 cleaning fee because of the inconvenience. She never refunded the fee and won't return text messages or phones. Very unethical. Don't book with Stacy or this company.

" Very very overwhelmingly beautiful "